Website should offer times when to be deliver. The delivery man was awesome
Forgot to send flowers to my wife for her Birthday and ordered flowers and a balloon about 9am...they had them delivered before noon. I choose their "daily special" and hoped for the best. My wife was very happy and when she sent me a pic of the flowers I was impressed also. Great job!
Very disappointed with the service and lack of professional services. Over a year ago I was in search for a florist for my wedding day. I had a vision and it came crumbling down minutes before I walk down the isle. My bouquet was a $250.00 Cascading piece. I was absolutely in love with it when Jan presented the flowers to me. I was able to hold my bouquet about 15 to 20 Minutes for my first look and then it happened. The piece of plastic the held the bouquet together snapped and my flowers dropped to the ground. ( When talking with Jan, she mentioned second guessing using the product she did. That the flowers were to heavy for it..... "??????? Ok then !!!!!!!!) I picked them up off the ground to hopefully salvage what was left of it. But the flowers just kept falling out. That's just the beginning. Now I have aunt's and bridesmaids trying to contact Jan. Including myself. Again minutes before I walk down the isle. I'm trying to contact my florist. No return calls. Lucky for me. they sent an extra bridesmaids bouquet. BUT! only to realize Jan forgot one boutonniere. Now I'm on my honeymoon and my aunt whom paid for these flowers bhas contacted Jan to let her know what has happened. Jan says she will not return money to her, but will send the " bride" a refund. I came home to no refund. A week later I call Jan, and ask for a refund. Was told I'd receive it no later than Friday from the day I called it is now mondays morning November 13, and my wedding was October 28th. I'm not understanding why she isn't taking responsibility for the lack of quality and professionalism. Very dissatisfied and WOULDN'T RECOMMEND HER BUSINESS AT ALL!
They always do a great job for me. A few clicks is all it takes. Thank you!
Always a great pleasure to have a reliable place, that will always meet your every needs when it comes to flowers. They do a wonderful job and you can tell they really put effort into pleasing their customers.
Jan S Flowers Gifts is a US Florist based in Holyoke, Massachusetts. Jan S Flowers Gifts is located at 566 South St, Holyoke, MA 01040, USA.
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