Walking into the store there were about 5 sales associates on the floor and I was never even greeted or smiled at. While looking for something I had the employees walk past me several times and never asked if I needed help. Finally someone asks me if i need help and they helped me pick out a set of shoes on sale and then just waljed away from me. When I get to the register they try to tell me the shoes I wanted were a different price than what they were advertising them on the floor for. I asked to speak to a manager and they left, when they came back it was the same person and they said there was nothing they could do for me. I asked to speak to the manager again and they left again, when they came back this time the manager came over to the register punched in her info and walked away never saying anything. In the end I got the sales price but my experience was horrible and I felt unwanted I the store. Will never buy shoes from there again!!! This should get negative star ratings
Don't know the place
Good shoes store
Rack Room Shoes is a US Shoe Store based in Holyoke, Massachusetts. Rack Room Shoes is located at 50 Holyoke St, Holyoke, MA 01040, USA.
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