I bought a longboard from them for $100 and brought it back because the bushings needed replacing. The guy then told me I shouldn't have even bought the board because it "sucks" and tried selling me new trucks to make my board "a little better" he was super rude and blatantly trying to make me spend more money. Check prices before going!
I give this store a one star rating because I called in advance looking for a specific pair of shoes (Supra Vaider Cold Weathers). I am from Connecticut and went to my local Zumiez in Meriden. 1 of the associates couldn't find the shoes in stock at his store, but told me that if I went to the Holyoke Zumiez, they would have it in stock. Of course, me not willing to drive somewhere a decent distance away without being exactly sure the place would have an item in stock, I called. The associate there told me that they did in fact have the shoes in stock, so I drove an hour to go grab a pair. Upon arriving at the store, I find that the rep I spoke with clearly had no idea of the products that her store sold. She lazily pointed me to the rack and not a shoe was the one I asked for. I checked twice to make she knew the exact pair I was looking for. I was so beside myself that I walked out without another word. Maybe it's this store, maybe it's Zumiez as a company, or sadly, maybe it's just the way the world has become, but nobody seems to give a s*** about knowing the product they sell or having any manners when people walk in to spend their money on a product.
SALES GUY WAS AN ASS
Zumiez is a US Clothing Store based in Holyoke, Massachusetts. Zumiez is located at 50 Holyoke St D258, Holyoke, MA 01040, USA.
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